Sell! sell!

Customer: (on phone) I bought a 12lb turkey, but now there are more people coming over. I’ll need a bigger turkey. 

Me: Okay. I’ve got a few. 

Customer: I don’t want to cook two turkeys. I’ll be returning the other turkey so you can resell it. 

Me: I can’t resell it. If you return it, I have to throw it away.

Customer: Oh well. I’m returning it anyway. I don’t want to cook two turkeys. 

Price Check Yourself before you Price Wreck Yourself

Customer: How much is this Dasani?

Me: I don’t know. I can...

Customer: You can read the barcode?!

Me: There’s not a scanner back here. I can...

Customer: You can’t read the barcode?!

Me: You have to use a scanner.  I can’t read it by sight. I can...

Customer: That’s some shit. 

Me: I can take it up front and scan it. 

Customer: (Eye roll) I can do that! (Walks away)

Kitchen Prep

Customer: I'm looking for a turkey.

Me: I've got a couple left.

Customer: Oh, thank god. Wait. Is this raw?

Me: Uh....yes, sir. If you got one of the cooked meals, they're in the deli.

Customer: I just came from there. APPARENTLY you have to ORDER those AHEAD OF TIME! So, you don't have anything that's cooked?

Me: No, sir. I'm sorry.

Customer: Great! Wish someone would have told me before I volunteered my house this year. I've got people coming in an hour.

Try Again

Customer: I need a fresh Butterball Turkey. 

My coworker: I’m sorry. All I have are a couple of our brand of turkeys.

(A couple of minutes later) 

Customer: Hi! I’d like to buy a fresh Butterball Turkey. 

Me: I’m out right now. I do have two fresh turkeys, but they’re not Butterball. 

Customer: That’s not going to work. 

(She walks over to a third coworker) 

Customer: Do you have any fresh Butterball turkeys? 

Keep Digging

Customer: (looking at empty case) Where the hell is everything? I want seafood. 

Me: We’re not open yet, but I can get anything you need. I’m working to get the stuff out so we can open in two hours. 

Customer: Salmon. 

(I haven’t set up the fish yet, so I have to dig through several bins to find it.) 

Customer: Wait. How much is that a pound? 

(It’s a new sale, so I dig through the price tags to find the right one.) 

Me: It’s....$8.99. 

Customer: I’ll take it. 

(I hand him his salmon.)

Customer: You know, it would be a lot easier if that stuff was in the case. Don’t want to tell you your job, but all that searching around wastes time. 

Chief

(The city has been shit down because of a snowstorm.)

Customer: Is that everything you got out there?

Me: Yes, sir. We…..

Customer: What the hell happened? I mean what’s the big deal?!

Me: Well, we haven’t gotten a truck in 3 days. I’ve got a truck coming in today, but I don’t know when to expect it. It could be any minute or it could be tonight. 

Customer: That’s shit. The roads are fine, chief!

(He storms away before I can tell him our trucks come from NC)

Re-repack

(The department is closed. I’m leaving to go home) 

Customer: What happened to the steaks? 

Me: We closed an hour ago. I’ve got a bunch of steaks out here, we’ve just closed down the stuff under the glass. 

Customer: These are all two packs. I only want one steak. 

Me: I can break one open for you. 

(I open the pack and wrap the steaks separately) 

Customer: Wow. That’s a good sale. Only $5 a steak! You know what, I’ll take them both. 

Me: Great. 

Customer: Can you package them together?