Complaint Department
Customer: I’m here to pick up lobsters I ordered. Name’s Smith.
Me: Yes ma’am. I’ll get them for you.
Customer: Check them. Make sure they’re not dead. I got a dead one last time.
Me: Yes ma’am.
(I hand her her lobsters)
Customer: A month ago, I got bad shrimp.
Me: I’m sorry that happened.
Customer: How can I guarantee that doesn’t happen again?
Me: Um….we can let you smell them?
Customer: Fine. Why can’t I buy tomahawk pork chops here?!
Me: I have them out here.
Customer: I used to buy them out of here.
Me: Yes, ma’am, but they change what we put under the glass. It depends on the time of year or if there’s a holiday. I’ve got tomahawks right here.
Customer: I like to pick them out.
Me: They’re individually wrapped. You can still pick them out.
Customer: I like the ones under the glass.
Me: These are the same ones.
Customer: You can’t get good service anywhere anymore!